FAQs
timeline + minimums
WHEN SHOULD I ORDER MY INVITATIONS?
Wedding Invitations: We recommend sending your wedding invitations 3-4 months prior to your wedding date. Or earlier if you haven't sent save the dates or are having a destination wedding.
Save the Dates: We recommend sending save the dates 9-12 months in advance.
RSVP Dates: We recommend rsvp dates be 6-8 weeks prior to your wedding. Your caterer or wedding planner may also advise what is best for your wedding.
Please email us if you have any concerns regarding your stationery timeframe.
WHEN SHOULD I SEND OUT MY INVITATIONS?
We suggest the following:
Save The Dates: once you have your date and location confirmed, we think it’s never too early to send out save the dates! However, at a minimum, we recommend approx. 9-12 months before the wedding and 12 months at the minimum for a destination wedding.
Wedding Invitation Suite: approx. 3-6 months before wedding or earlier for a destination wedding.
RSVP Date: We also recommend that the response date is at least 6-8 weeks before the wedding to finalize numbers for any on the day stationery or catering. This might also depend on your venue as well.
DO YOU HAVE A MINIMUM ORDER QUANTITY?
We have a minimum order of 50 units for Bespoke Orders. Save the dates, Invitation Suites and Bridal Invitations have a minimum of 25 units. This is to cover the labor and material costs involved with each project.
HOW MANY INVITATIONS SHOULD I ORDER?
We order in quantities of 25. When you do your count, keep in mind that couples and families will only need one invitation. Therefore, account for number of households rather than number of individuals.
We strongly recommend to factor in an additional 10 for keepsake and last-minute guests. The cost to print an extra 25 to your current order is significantly lower compared to the cost of ordering only 25 in a new order due to high set up costs.
CAN I AMEND THE QUANTITY OF INVITATIONS AFTER I’VE ORDERED?
We strongly recommend ordering 25 extra invitations at the time of making your order. This takes into account any last minute additions to your guest list. We are unable to decrease the quantity once you have placed your order.
We do understand that guest counts fluctuate throughout the wedding planning process, unfortunately once you have approved your design proof we cannot increase the quantity of your order either.
printing
HOW LONG WILL PRINTING TAKE?
Following timeframes are for printing only:
– Digital Printing: 2 weeks + shipping
– Letterpress Printing: 4 weeks + shipping
*Slightly overestimated timeframes (so we don’t disappoint)
WILL YOU PRINT MY EXISTING DESIGN?
We would love to, unfortunately we only offer full design and print packages to our clients.
DO YOU HAVE A MINIMUM ORDER QUANTITY?
We have a minimum order of 50 units for Bespoke Orders. Save the dates, Invitation Suites and Bridal Invitations have a minimum of 25 units. This is to cover the labor and material costs involved with each project.
DOES TTSTUDIO SUPPLY A PRINT SAMPLE BEFORE PRINTING MY WHOLE ORDER?
You will be sent a digital mock-up of your order via email. Once the final design is client approved we will send it off to be printed. Unfortunately we are unable to print off a single copy of the final design beforehand.
It is the client’s responsibility to proof read and approve the artwork before it is sent to print. Once the artwork has been approved, no further changes can be made. No refunds / reprints will be given due to an oversight in proofreading.
design
CAN YOU CREATE CUSTOM WEDDING INVITATION SUITES?
Yes! We offer bespoke experiences for the couple who’d love their stationery specifically tailored to them. This process is longer due to it’s attention to details. Bespoke client appointments per month depend on availability.
This is also not limited to wedding invitations. We can create invitations to suit any type of event, such as bridal showers, engagements, birthdays etc.
Fill out our bespoke enquiry form
I’VE SEEN A DESIGN I LIKE ON YOUR INSTAGRAM BUT CAN’T SEE IT IN YOUR SEMI-CUSTOM COLLECTIONS, CAN I STILL ORDER IT?
Absolutely! Fill out our enquiry form and mention the post or design in the comment section and we can accommodate.
CAN YOU TELL ME THE FONTS YOU USE IN THE DESIGNS?
We strictly do not disclose the fonts we use under any circumstances. We like to oversee and experience the final product of our designs to ensure the highest level of quality. Therefore, they are not available in digital format.
CAN I PREVIEW MY DESIGN BEFORE PLACING AN ORDER?
Unfortunately we do not design any artwork before the order is placed.
production
WILL MY INVITATIONS ARRIVE ASSEMBLED?
Your invitations do not arrive assembled. We offer assembly services for an additional fee. Find our assembly services here.
I NEED MY ORDER ASAP! CAN MY ORDER BE RUSHED?
Yes, please get in touch as soon as possible and we will endeavor to prioritise your order depending on capacity at the time. If this is confirmed possible, a rush order fee will incur.
CAN I CANCEL MY ORDER?
As our work is custom made to order, all orders are non-refundable and not eligible for exchange, return or cancellation under any circumstances. Please refer to our terms and conditions.